Welcome to Spark Spa & Salon! We look forward to providing a relaxing and refreshing experience. By using our services, you agree to abide by the following Terms & Conditions:

1. Advance Bookings & Reservations: To ensure your preferred time and treatments, we recommend booking in advance. While we welcome walk-ins based on availability, advance bookings are prioritized, especially during peak hours. For a quieter experience, we suggest visiting during off-peak hours.

2. Check-In: Please arrive 15 minutes before your scheduled appointment to complete check-in and relax before your treatment. Late arrivals may result in a shorter session, as we aim to honor other guests’ bookings.

3. Special Considerations & Medical Conditions: Guests with high blood pressure, heart conditions, pregnancy, or other health issues should consult their doctor before spa treatments. Kindly inform us of any medical conditions during booking. Certain treatments may be unsuitable for individuals with specific health conditions.

4. Attire & Comfort: We provide comfortable spa robes, slippers, and disposable undergarments. Guests are advised to arrive in light, comfortable clothing. During your treatment, you will be appropriately draped to maintain modesty.

5. Cancellation Policy: We request at least 1 hour’s notice if you must cancel or reschedule an appointment. Late cancellations make it difficult for us to accommodate other guests, so we appreciate timely notification.

6. Punctuality: We encourage guests to arrive 10-15 minutes early to ensure a smooth transition into the spa. Late arrivals may lead to reduced treatment time, and guests are encouraged to vacate treatment rooms promptly to accommodate others.

7. No Favouritism in Therapists: While we aim to meet guest preferences, we rotate our highly trained staff to ensure a balanced schedule. We kindly request guests to respect our rotation policy and not request specific therapists, as all staff are professionally trained.

8. Personal Items & Valuables: We recommend leaving valuables at home. Spark Spa & Salon is not responsible for lost or stolen items within the premises.

9. Minimum Age Requirement: Our spa provides a peaceful environment for adults and guests aged 12 and above. Anyone under 18 must have a parent or guardian’s consent and be accompanied by an adult.

10. Smoking, Alcohol & Food: Smoking, alcohol consumption, and heavy meals are discouraged within the spa. Please refrain from eating at least one hour before your treatment and hydrate with water at room temperature for optimal results.

11. Payment: We accept cash, PayTM, Google Pay, PhonePe, and all major credit and debit cards. Pricing is subject to change without prior notice.

12. Gratuities: A gratuity of 15% is customary for excellent service, though tipping is entirely at your discretion. Gratuities can be given directly to the therapist or left at the reception.

By using our services, you agree to these Terms & Conditions, ensuring a comfortable experience for all guests.